Last month my son and I were admitted in hospital. It was a really scary experience on how we got to the point of admission. Thankfully, he recovered very fast and in 2 days we were discharged and back home. During the discharge process is when we realized we had not added him to our NHIF cover as a dependent. And so once we were back home my husband went to the NHIF office with the baby’s birth certificate and had him added onto the cover.
It made me think, in this era of technology and simplifying processes, how easy was it to register for the cover you have? What of when you need to add a dependent? Most insurance companies have made this process easy. When under group cover – where the employer gets same cover for all staff members – the process most times involves writing an email to the contact person at the insurance company and soon after the changes you needed are made. [Read more…]